FAQ

  1. Why Tara river?
  2. What is rafting and do I need prior experience?
  3. Do I need any equipment for activities?
  4. How to book an adventure at TaraSport?
  5. How to pay?
  6. Which currencies do you accept?
  7. Cancellation policy
  8. Do you organize private tours?
  9. Are your tours / adventures suitable for children?
  10. Can I drink alcohol before or during the tour?
  11. Should I carry my camera during tours?
  12. What is safety briefing?
  13. If I’m going on a trip alone, can I book a tour at TaraSport for myself or should it be at least 2 people coming?

Why Tara River?

Tara river canyon (1337 m) is the second deepest canyon in the world, right after famous Grand canyon in USA. It is part of the UNESCO World Heritage list since 1977. and it is included in the World’s Top 25 Natural Sights.

For years now it is the hotspot for all rafting lovers around the World. Last part / lower course of Tara river is the most exciting part for a rapid descent, because it is rich with more than 20 sparkling river rapids. Numerous mountain sources flow into Tara river throughout whole Tara river stream, and this is the reason why you can see so many astonishing ice cold waterfalls. Water smashing on the rocky Tara canyon walls is the sound you’ll remember. The whole Tara river stream can offer a true paradise for all of your senses and many natural wonders of our wilderness: stone and rocky terraces, wild beaches, dense pine forests and high cliffs with over 80 secret caves.

Tara river is one of the biggest drinking water sources in Europe, therefore it’s often called the Tear of Europe.

This is why in 2012. Tara river and rafting on Tara river took the first place on National Geographic’s list Tours of a lifetime.

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What is rafting and do I need prior experience?

Rafting represents a rapid descent in special rubber boats called rafts, designed for wild waters, which can fit 8 - 10 people at the time. Rafting boats are managed by trained and IRF licensed guides - the skippers. All guides must posses the IRF (International Rafting Federation) license and must have a lot of experience. For a thrilling ride on sparkling streams you don't need nor prior experience or special physical fitness. Before every descent, participants receive all the necessary equipment and a brief theoretical training so the adventure can be complete.

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Do I need any equipment for activities?

All equipment for realisation of rafting and canyoning tours is provided by TaraSport:

  • Neoprene suit
  • Neoprene boots
  • Life jacket
  • Helmet

For mountaineering (hiking and trekking) tours and speleology adventures it is necessary to own your own equipment (boots for walking tours, hiking and trekking wardrobe).

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How to book an adventure at TaraSport?

There are several methods to book your tour at TaraSport adventure club.

  1. Firstly, you can make a reservation of almost all of our tours, right here on our website. There’s a “booking button” on each tour page.
  2. If you have more questions and you maybe need more information about the arrangement, you can send us e-mail with tour request you wish to book. This is our questions and booking e-mail address: info@tarasportrafting.com. The only thing we need to know is your name and number of people you wish to make reservation for. Also, your own contact information will be needed (e--mail address or phone number).
  3. You can call us or send an SMS directly to our phone number: +387 66 321-220. You can use Viber and WhatsApp too.

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How to pay?

To confirm your reservation you’ll need to make a deposit = 30% of total amount of the arrangement you wish to reserve, and the rest of the price you’ll pay once your tour is over, right here, on the spot (EUR and BAM).

You can deposit the 30% of the price on our bank account, and upon request we can deliver you invoice for payment, or you can use the information below:
SWIFT: HAABBA2B
IBAN: BA395520001537535326

Another method of payment we use is PayPal. You’ll need to send us your e-mail address so that we can send you a request for payment.

Unfortunately we’re not able to accept credit cards as a method of payment.

Notice: Once you make a deposit you will receive a tourist voucher that you’re not obliged to print or bring to us.

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Which currencies do you accept?

We process all payments in BAM (Bosnia and Herzegovina convertible mark) but all prices on our website are quoted in EURO. Conversion is accounted on average daily exchange rate.

Cancellation policy

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Cancellation of daily tours:

For all reservations of our daily tours which are cancelled at least 48 hours before its start, you will receive 20% refund of the whole 30% deposit, and the remaining 10% is non-refundable and it is withheld on the name of reservation costs, activity and tour organization. If you cancel your arrangement within the last 48 hours, deposit is non-refundable.

Cancellation of multi day / group tours:

For all reservations of our multiday / group tours which are cancelled at least 5 days before start, you will recieve 20% refund of the whole 30% deposit, and the remaining 10% is non-refundable and it is withheld on the name of reservation costs, activity and tour organization. If you cancel your arrangement within the last 5 days, deposit is non-refundable.

Refundation is organized with all procedures and within 7 working days, while agreed amount of money will be transferred on the same bank account you have used to make a deposit.

All of our activities are organized outdoors and depend on weather conditions, therefore we reserve the right to change the schedule or cancel activity for the benefit and safety of our guests.

Guests / clients have to adhere to a code of conduct provided by Tarasport adventure club, and they have to sign a statement that they are fully responsible for their actions and that they are familiar with the conditions and rules of rafting, and that they’re excluding Tarasport rafting club as organizers of rafting tour, from any critical or material responsibilities.

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Do you organize private tours?

Yes we do. We are organizing private tours upon request. Please, contact us via email address: info@tarasportrafting.com with any necessary questions you might have.

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Are your tours / adventures suitable for children?

Yes. Minors can participate in our activities with the presence or consent of their parents. Our Team Leader will give you the final assessment of the abilities of participants.

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Can I drink alcohol before or during the tour?

No, absolutely not. Alcohol consuming affects your psycho-physical abilities.

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Should I carry my camera during tours?

During the arrangement you may carry your own cameras. During rafting and canyoning adventures we recommend you to use waterproof cameras or ask your guide for waterproof bag. Tarasport will not be responsible for lost or damaged cameras.

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What is safety briefing?

Before you start any of our tours, participants will go through safety briefing with highlighting proper and safe usage of equipment, guide importance during the tour, and major risks or danger you might encounter during the activity.

If you have a health problem, medical condition or phobia which can endanger your own wellbeing or can affect your abilities during activity, you need to let your team leader (guide) know all about it before the tour happens. All medication that might need an urgent application (asthma inhaler etc.), you need to carry with yourself. It is important to let your guide know all about these medications.

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If I’m going on a trip alone, can I book a tour at TaraSport for myself or should it be at least 2 people coming?

We are offering some tours for 2 people, but if you’re interested for any tour which demands at least 2 people, but you’re traveling by yourself, we can put you on the waiting list or contact you if more people book the same trip your looking for.